Support & Contact2023-01-25T14:39:52-05:00

Contact Us & Client Support

Ricoh Toner Recycling – External Link (opens to a new tab) – https://www.ricoh.ca/en/about-us/corporate-responsibility-and-environmental-sustainability/product-stewardship-and-recycling. Use this link to print your own postage-paid return labels for returning old toner bottles and cartridges.
Ricoh automated print driver installation instructions (link to PDF file) – Device software manager (link to PDF instructions). We’re now recommending this installer for most systems and applications.

Temporary Mailing Address:

PO Box 35561

York Mills Plaza
Toronto, ON
M2L 2Y4
Tel: 416-218-4360

DDL is on the move! Look for the announcement in Feb.
Warehouse:

7810 Keele Street Unit A
Concord, ON
L4K 0B7
Tel: 416-218-4399
Toll Free: 1-833-287-DDL1
Service & Supplies:

Email: service@documentdirection.ca

Tel: 416-218-4399
Toll Free: 1-833-287-DDL1 (3351)

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Welcome to DDL, the leading business products & services provider based in Toronto, Ontario with office equipment and digital services to support organizations of all types and sizes. As the largest Ricoh dealer in Canada we are the proven supplier of Ricoh’s trusted, reliable Multifunction Products (MFPs), Printers, and digital transformation solutions & services. DDL supports clients with comprehensive cybersecurity, IT, digitization products, services & strategies, and technologies to enable better meetings.

QUICK CONNECT

SALES
sales@documentdirection.ca

GENERAL INQUIRIES
info@documentdirection.ca
Toll-Free 1-833-287-DDL1

SERVICE, SUPPLIES & ACCOUNTING
service@documentdirection.ca
supplies@documentdirection.ca
accounting@documentdirection.ca
416-218-4399

©2023 Document Direction Limited. All rights reserved. Trademarks used are property of their respective owners.