DDL Announcements

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DDL Named to 2023 Top 100 Solution Providers in Canada

In May, the CDN Channel Innovation Conference and Awards recognized Canadian organizations that excel in providing technology solutions.  This annual event recognizes companies that are thriving in all categories, from total revenue, to innovation, partners and clients service, and bringing new approaches to the IT Industry.

We are proud to announce that Document Direction Limited (DDL) captured the 64th spot on prestigious CDN 2023 Top 100 Solution Provider ranking. Onward and upward!

June 5th, 2023|

Better Meetings Bundle

DDL is proud to announce the Better Meetings Bundle.  This practical bundle of hardware and software was selected for ease-of-use, and features for the price. With numerous DDL clients already enjoying theirs, it’s now your turn to enable more engaging meetings and better information retention.  Check out the details on the Better Meetings page, or reach out to us for a free consultation.

January 20th, 2023|

DDL Partnership with Syngrafii Announced

Syngrafii and Document Direction partner for Canada-wide campaign to promote Syngrafii eSignature and Video Signing Room solutions

TORONTO — January 26, 2022  Syngrafii Inc., the eSignature company that provides the ability to execute original biometric ink signatures onto electronic or remote physical documents, announced today that it has joined forces with Channel Partner and customer Document Direction Limited (DDL), one of Canada’s leading software and hardware advisory and IT services provider, to market Syngrafii’s technology including iinked Sign™ (eSignature) and Video Signing Room™ solutions.

As part of the agreement DDL — notably also the largest Ricoh dealer in Canada — will support Syngrafii in selling Syngrafii’s technology to its client base across Canada. The agreement also includes provision for future integration of Syngrafii technology into DDL’s software solutions.

“We have chosen to work with Syngrafii because of the higher level of non-repudiation and enhanced compliance iinked Sign offers over other competing eSignature platforms. When using iinked Sign with the built in Video Signing Room™ (VSR™), DDL and our customers engage with clients as if we were signing agreements in person. This experience is as close as you are going to get to traditionally signing in person with a client,” said Perry Edwards, CEO and Founding Partner of DDL.

“Another key attribute of Syngrafii is the consumption-based pricing model of Pay-As-You-Sign™. This allows our clients to have multiple accounts, but with low overhead charges as the pricing structure would allow our clients to pay as-needed instead of being tied to monthly or annual subscriptions that sometimes goes underutilized,” said Vijay Chandak, Director of Sales & Operations (IT & PS).

“Our eSignature tools are already widely deployed by clients across numerous sectors including banking, legal, auto finance, and government sectors across Canada, the U.S. and EMEA,” said Matthew Gibson, CEO, and co-founder of Syngrafii. “Our partnership with DDL is a great opportunity for Syngrafii to introduce its platform to DDL’s national customer base which shares a common interest in having leading-edge technology solutions as part of their digital transformation.”

About Document Direction

Document Direction Limited (DDL) is a strongly client-focused hardware, software and IT services provider based in Toronto working with organizations of all types and sizes and is the largest independent Ricoh sales partner in Canada. DDL focuses on client driven technology challenges and partners with proven suppliers to deliver tested, value-based improvements.

About Syngrafii

Syngrafii provides a suite of next generation eSignature tools that deliver the security of ink and paper globally, with a range of fully compliant solutions. Syngrafii’s patented video signing, and eSignature solutions deliver a connected world where people, enterprise and government can immediately process original documents, signatures, and transactions across digital channels anywhere, anytime, in multiple languages. For more information visit

Syngrafii has over 45 granted and pending applications for its pioneering e-Signature iinked Sign™, robotic LongPen®, and Video Signing Room™ technologies. The patented Syngrafii VSR™ all-in-one electronic signing solution enables compliant signing, witnessing, notarization and secure storage of documents in a live video-conferencing session that accommodates multiple document signers. VSR™ preserves the biometric protection and identity certainty of a traditional signature, mitigates the risk of fraudulent behaviour, provides enhanced consumer protection, and supports businesses’ increased technology needs for remote collaboration.

The platform is also available as a white label solution.

Connect with Syngrafii: Website | LinkedIn | Twitter

Syngrafii Contact

John Gruetzner

Syngrafii Media Contact

Michele McDermott-Fox

The Top Floor Public Relations

DDL Contact

Vijay Chandak

DDL Media Contact

Alex Golitsis

January 27th, 2022|

DDL Partnership with Vizetto Announced

Vizetto Announces Document Direction as Canadian Partner

Vizetto, Toronto, January 29, 2021 – Vizetto Inc., the company that is changing the way the world communicates, announced today that it has entered into a partnership with Document Direction (DDL), one of the Canada’s leading IT services providers. DDL is committed to bringing certified Reactiv SUITE solutions to market and leading the way as a premier provider of remote #WFH and hybrid solutions required for the new normal.

Reactiv SUITE is an eco-system of software products designed to make remote meetings memorable. The software allows any professional to share their content, be non-linear in their interactions with their remote participants, fluidly pull up content and media, engage in discussions, visually markup documents and elevate their presence so they stand out.

On this platform, individuals can focus on getting their message across as opposed to presenting static data and images using antiquated screen sharing tools. Reactiv STAGE allows presenters to break free from linear slides, present any document, visually markup documents, arrange and compare effortlessly. Additionally, the infinite canvas of Reactiv SCRIBBLE allows presenters to write, illustrate, type and create complex layouts that can then be easily shared as a PDF.

“As a Toronto-based company, the entire team is excited to work with DDL. This gives us a tremendous opportunity to show customers in our own backyard how their businesses can be transformed and thrive in the post-COVID, new normal world”, said Av Utukuri, CEO and founder of Vizetto. “Businesses don’t have an option as everyone must figure out how to increase engagement with customers, internal team members, and suppliers using innovative new technologies like Reactiv SUITE”.

Perry Edwards, CEO and Founding Partner of DDL said, “as we begin to transition from crisis to recovery phase in 2021, we are pleased to collaborate with Vizetto to provide Reactive Suite as an innovative solution, one that is tightly integrated with Ricoh interactive boards. Enabling employees to concentrate, collaborate and communicate effectively, Reactiv SUITE transforms our clients’ remote interactions. DDL already uses it to illustrate and share meeting content which effectively impacts retention for our remote participants.”

About Document Direction

Document Direction Limited( DDL) is a hardware, software and IT services provider based in Toronto working with organizations of all types and sizes and is the largest independent Ricoh sales partner in Canada. DDL focuses on client driven technology challenges and partners with proven suppliers to deliver tested, value-based improvements.

About Vizetto

Vizetto Inc. is a Canadian company that develops Reactiv SUITE; software that enables remote creativity for organizations. This new partnership between two great companies further validates Vizetto’s mission of ensuring the best possible user experience for the digital meeting space.

January 29th, 2021|
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