ATTENTION CUSTOMER
As a valued Ricoh Canada and Document Direction Limited Partnership (DDLP) customer, we’re pleased to advise that Ricoh and DDLP have recently signed an agreement to convert DDLP into an independent operation. DDL will now operate as ‘Document Direction Limited’ (DDL) as an independent dealer selling Ricoh products and solutions. By operating as an independent dealer, DDL will continue to provide you with Ricoh market-leading technology with the same technical service personnel and industry Sales experts to deliver value to your business. We are also pleased to announce the launch of our new customer service portal and to use this portal, please register at https://documentdirection.ca/login. You will soon receive a letter with some additional information, however for immediate attention please do not hesitate to contact your account manager or 1(833)-287-DDL1 / 1(833)-287-3351.
DDL is an established market leader providing business equipment and digital services to organizations of all types and sizes. DDL is the largest Ricoh Dealer in Canada, providing Ricoh's legendary Multifunction Products (MFPs), Printers, Production Print equipment, Visual Communications, and services. With our Head Office in Toronto, Document Direction provides services here in the Greater Toronto Area and across Canada.
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IMAGING
EXPERT SERVICE
DIGITAL TRANSFORMATION
IT SERVICES
CASE STUDIES
DDL has been the provider of Ricoh products in the GTA for small and medium-sized businesses since 1998. For almost 20 years, DDL has provided productivity to organizations in the fast growing colour, multi-function / digital and document services markets.
Ricoh is the leading worldwide provider of the highest quality document and content management solutions for the 21st century marketplace. Ricoh Canada Inc. is a wholly owned subsidiary of Ricoh Corporation with its head office in the Greater Toronto Area and a pioneer in the development of digital multifunctional document systems and related document management services.
DDL focuses on selecting and training top-performers, enabling their career progression in a 'promote from within environment'. Due to our continued growth, we are seeking motivated, positive individuals to join our team.
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