Empowering Your Diverse Work

From Diverse Workplaces. We’re DDL.

Toronto’s Market Leaders

DDL provides business equipment and digital services to organizations of all types and sizes.

Not only are we the largest Ricoh dealer in the country, providing Ricoh’s legendary Multifunction Products (MFPs), Printers, Production Print equipment, Visual Communications and services — we are also a visionary company with a focus on Digital Transformation.

Based in Toronto, Document Direction provides services in the Greater Toronto Area (GTA) and across Canada.

Reach Out to Learn More

Whether it’s printing solutions or a comprehensive plan to transform the way your company approaches document management, we can tailor a solution specific to you.

We can help you…

For Customer Service, or to learn more about Digital Transformation of your current document management, call us.

  • (416) 218-4399


With expertise from the smallest of offices to the global enterprise, from the local retail Print Shop to the Production Press Shop floor, customer satisfaction is a core value of DDL.

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Our customers become DDL’s best brand advocates…

When an important client needed a third party to pen test some of our apps, we turned to DDL. The pen test was completed professionally, on budget, and as a result, the project was able to go live.

Tier1 Financial Solutions

Working with DDL has helped transform our document management. We’re ahead of the field because of their guidance — their the thoroughbreds of the IT world.

Woodbine Entertainment

DDL helped us build a new process for managing our documents and our business processes. We build buildings – they build solutions to the problems that face us to make our company the most efficient it can be.

Govan Brown

Working with DDL has been terrific – they have become an important asset to our future growth.

Luminus Financial

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