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Proven. Client-Focused. Value-Based.

DDL is the proven, reliable provider for business equipment including Ricoh Production Print and office copiers, printers, MFPs, as well as digital services, including Managed IT Services and expertise with Modern Work and Professional Services to organizations of all types and sizes.

With direct manufacturer lineage, not only are we the largest Ricoh dealer in the country, providing Ricoh’s world renowned Multifunction Products (MFPs for Print,Copy & Scan also known as “copiers”), Printers, Production Print equipment, document scanners, solutions for Modern Work, and related services — we also support your digitizing (Digital Transformation), Cyber security, and IT needs. And we deliver our proven solutions in a comfortable, consultative way, knowing that high value for the investment is usually a priority.

Count on DDL, or Document Direction: Toronto’s Market Leaders. Based in Toronto, we provide services in the Greater Toronto Area (GTA), Southern Ontario, across Canada, and global organizations around the world.

PROUDLY CANADIAN

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Connect with DDL. We provide value-based solutions specific to your organization and requirements.

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We help you work.

For Customer Service, or to find your Account Manager, call us.

  • (416) 218-4399
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DDL is Ricoh Canada’s largest dealer: printers, copiers, scanners and multi-function products (MFPs) are supplied and serviced at thousands of sites, in environments ranging from small offices & home offices to production print facilities & global enterprises.

This powerful relationship is unique in the industry, enabling not only equipment but also the supply of digitization services and products, interactive displays, document management platforms, Managed Services, and workflow automation.

We also “shop the market” for our clients to ensure we continue to recommend proven and trusted products & services that are competitively positioned.

#1 FOR OFFICE NEEDS.

Office Product Info

OFFICE

EQUIPMENT

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CYBER SECURITY

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PRODUCTION

PRINT

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IT SERVICES

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MODERN

WORK

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DIGITIZING

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See What Real Customers Say About DDL

Customers become DDL’s best brand advocates

 
 
 
 

When an important client needed a third party to pen test some of our apps, we turned to DDL. The pen test was completed professionally, on budget, and as a result, the project was able to go live.

Tier1 Financial Solutions

Working with DDL has helped transform our document management. We’re ahead of the field because of their guidance — they’re the thoroughbreds of the IT world.

Woodbine Entertainment

DDL helped us build a new process for managing our documents and our business processes. We build buildings – they build solutions to the problems that face us to make our company the most efficient it can be.

Govan Brown
Luminus Financial

Working with DDL has been terrific – they have become an important asset to our future growth.

Luminus Financial