Today's modern digital equipment does a great job producing high quality prints and scans, day after day. For optimum performance, or during an unexpected failure, maintenance can be required. Document Direction's Service Force employs dozens of factory trained, highly qualified Service Technicians.

These are the dedicated specialists who, yes, can find that little ripped corner of paper but they do much more than that. With expertise required in mechanical, electronic and network components, and, of course, customer service, the Document Direction Service team arrives onsite and determines the cause of issues and delivers any repairs or enhancements needed to ensure optimum uptime, inevitably leading to happy users.

  • BUSINESS CONSULTING
  • MANAGED & PROFESSIONAL SERVICES

FEEL INSPIRED TO LEAD THE WAY

With a globally tested approach you can help lead change.

Our Business Process Consulting has inspired organizations like your own to lead with solutions that enable business process optimization, enterprise mobility and strong information governance - all while managing and influencing organizational change with respect to your organization's culture and business goals.

We have assisted departments and entire enterprises through the augmentation of business processes, the implementation of mobile technologies, the strategic management of risk and the chaos of change - all with a focus on people and processes, not just technology. From the discovery process to change management you can be sure we will prioritize your vision, needs and business process improvements.

Together, with our globally tested approach we can lead the way to a more efficient organization.

USE PROCESS IMPROVEMENT TO INSPIRE CHANGE

Improve processes with innovation.

While you may or may not be familiar with our rich history of innovation - we've been improving the way people work for over 30 years, you can be sure we are constantly pushing the envelope, by asking "why?" and finding new and better ways to get things done when it comes to office environments.

Our approach to consulting is based on innovation - enabling your business to improve processes, develop and implement paperless strategies, exceed compliance requirements and ensure success through change management.

Just as your organization is unique, so is our approach to implementing our Business Process Consulting solutions. We tailor them to fit your specific needs and goals and build a plan together that sets your organization up for success by embracing innovation and change.

TRANSFORM YOUR ORGANIZATION FROM WITHIN

Drive results with trusted experience.

Business Process Consulting solutions focus on driving Thought Leadership. Our consultants are experts in the areas of business process agility, enterprise mobility, governance, risk, compliance and organizational change management and we have helped a number of organizations like your own navigate today's ever changing competitive landscape.

With evolving subject matter expertise and years of consulting experience we enable deep transformations that outpace a rapidly changing work environment and encourage transformation from within your organization.

GET SOLUTIONS BUILT SPECIFICALLY FOR YOU

We work to understand your problem areas and start from there.

Your company is unique - your solutions should be, too. That's why we don't just sell you individual products that don't work together, or worse, don't even suit your needs. We work to understand your business and provide you with comprehensive solutions based specifically on your pain points, desired business outcomes and goals.

Whether you want to overhaul your print operations, upgrade (or outsource) your network, or use your meeting rooms better, call us. We can leverage our solutions for software, managed services and IT to get you to where you need to be.

FIND A PARTNER YOU CAN TRUST

Enlist knowledge and experience that will help you every step of the way.

When you work with us, you get a partner who has the expertise and experience you need to take that next step. We know technology, but we also know how to best make it work for you. With our knowledge, personnel, resources and dedicated support, we're the ideal partner to give you exactly what you need, where and when you need it.

GET COMPREHENSIVE SERVICES AND COMPLETE SOLUTIONS

Our expert professionals can help you with all your needs.

We offer a variety of business services.

Find one that fits your needs:

  • Document Workflow
  • eDiscovery
  • Information Technology and Security
  • Managed IT Services
  • Mobile and Cloud
  • Process Automation
  • Workplace Productivity
  • Business Process Consulting